Introduction

This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products [made through our website [or by email or telephone]]. This policy is not intended to and does not create legally enforceable rights and obligations.  It merely indicates our usual practice in relation to the delivery of products.]

Free delivery to UK Mainland
  • We offer free standard delivery to all UK mainland addresses.
  • Deliveries will take 2-4 working days on our free Economy Service.
  • Maximum weight on our Economy Delivery service is 25kg.
  • For order placed after 4pm please allow 1 extra working day for the delivery date.
  • If your item is oversized or overweight (more than 25kg) then you may incur additional surcharges.  You will be notified by e-mail if this is to occur.
  • Deliveries do get delayed now and again which are down to circumstances beyond our control and for this reason all delivery times are approximate and we ask you to allow 7 full working days before contacting us about your order
  • Other orders placed outside of the UK Mainland will be subject to delivery charges as detailed in Section 5 below.
  • No deliveries are made on weekends or public/bank holidays.
  • Free economy deliveries are not available for Northern Island orders, Scottish Highlands and Islands, Shetland and Orkney Islands orders, Republic of Ireland orders, European/International orders, Isle of man, channel islands, scilly isles & BFPO orders.
Delivery Problems

If you experience any problem with a delivery, please contact us by email to [info@buycarsparesfactors.co.uk], by telephone on [0208 920 4190].

If our delivery service provider is unable to deliver your products, and such failure is your fault, [and you do not collect your products from our delivery service provider within the time specified on the card left at your address,] then we may agree to arrange for re-delivery of the products, providing that we reserve the right to charge you for the actual costs of re-delivery(even where the initial delivery was free-of-charge).

An indicative list of the situation where a failure to deliver will be your fault is set out below.

You provided the wrong address for delivery.

There is a mistake in the address for delivery that was provided

The address for delivery is not reasonably accessible (ie Gated Entrance.

The address for delivery cannot safely be accessed

Where in person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery; and where in person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature

Batteries:

Our couriers are only able to supply batteries to certain postcodes. To check if we can deliver to your postcode, you can use the postcode checker on any battery page, or in the checkout. Batteries are supplied in specially designed boxes, which carry the relevant legal, and health and safety markings. Please ensure the box is not damaged in any way upon opening the box, as any returns need to be sent back in the original box. If the box is not available, any batteries must be returned in an equivalent box. Buy Car Spares can supply a box at a cost of £5.99

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